Change the severity of an alert

Larab Mahrez shared this idea 6 months ago
Gathering Customer Feedback

Some alerts are frequent with high severity and sometimes are confusing the monitoring systems

Would be possible to decrease or increase a severity of a given alert

Ex: set Alert A to Warning and B to Critical.

Also, we can decide the severity by the number of occurrence

Ex: A is set to warning but become critical if 10 occurrences per day

Replies (1)

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Thank you for your Suggestion.

The current one-size-fits-all alert severity level can sometimes lead to confusion, especially when frequent alerts clutter the monitoring systems. Your idea to adjust the severity of specific alerts is intriguing and could potentially improve the efficiency of monitoring systems.

To better evaluate this suggestion and its impact on our users, we would appreciate further details:

  1. Specific Alerts: Could you provide examples of alerts you frequently encounter where adjusting the severity level would benefit you?
  2. Severity Criteria: What criteria or thresholds would you consider appropriate for changing an alert's severity from Warning to Critical, especially concerning the number of occurrences?

Your insights on these points will be invaluable in helping us understand the potential benefits and requirements for implementing such a feature.

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